Policies/FAQ

Are the stickers waterproof?

The vinyl that the stickers are printed on is waterproof, weather resistant, and has UV protective laminate. Great for protecting against the elements, if your wanting to put it on your car, bike, water bottles etc.

How do I apply the sticker?

Clean the surface with either alcohol wipes or soap & water (do not use Windex etc anything with harsh chemicals), remove the white backing and apply one side of the sticker, then use a card to apply the rest to prevent air bubbles. Then remove the clear transfer tape slowly. I have a story on my IG (@cherryations) that shows the process!

When will my order ship?

Processing time is typically 1-3 business days unless stated otherwise :)

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. EU/UK customers, please use my etsy to make your order :) Etsy has an IOSS/VAT number that I am able to use. 

Shipping

Due to COVID, USPS has experienced severe delays in shipments/tracking.

US orders:  Shipped as tracked first class mail. it may take 3 days to 8 business days to arrive.

International orders: 

No tracking: Shipped with stamps as international first class (to make shipping an affordable and reasonable price), therefore no tracking :( may take 1 month to 3 months to arrive depending on any COVID/international delays. 

Tracking: May take 10 to 30 business days to arrive (Could be longer due to any COVID/international related delays)

Provided wrong address?

Please double check your items/address before checking out. If that case that a wrong address was provided. Please email me the correct address ASAP. If a shipping label has already been issued and mailed out. Replacements are provided with a fee. 

Cancellations, Refunds & Returns

Please note all sales are final sale. Refunds/Cancellations can only happen before a shipping label has been created. Once the order has been shipped, a refund can no longer be applied. Please email me asap, every order is handled on a case by case basis

Damaged Goods

Please email me a picture of the damaged goods and your order number <3